customer
Replace Zendesk's standard views with advanced features and expanded search capabilities.
Pin important comments, create dynamic notices, and make flexible internal notes in highly visible, rich text fields, ensuring crucial information is never lost.
The must have app for every Zendesk, now with EAP including advanced search, favorites for views, bookmarked tickets and saved searches to make your agents lightning fast.
Powerful workflows with sub-tickets. Escalate to Zendesk agents or non-Zendesk third parties.
Meet Tickler, the leading checklist app for Zendesk, trusted by thousands of satisfied users. Simplify your workflows and boost your productivity with ease.
Agent-to-agent group chat / shoutbox. Instant messaging for agents built right into Zendesk.