The simple free version of Tickler, known as Tickler FREE, is available here >
Tickler is the premier checklist/to-do app for Zendesk.
Fully configurable and customizable to your business workflow needs, Tickler has stood the test of time and includes on the fly as well as automated checklists within Zendesk tickets that can be saved for re-use.
Revolutionize standard procedures such as Employee and Client Onboarding with Tickler and integrate seamlessly with Escalator for sub-ticketing to create even more powerful and efficient workflows within Zendesk.
Tickler introduces checklists to Zendesk. Manage standard tasks/procedures with preconfigured checklists (AKA todo lists). Your agents can also create one off checklists for a ticket.
Tickler can be pre-configured with checklists relating to common issues your agent have to address. Specific ticket tags and/or ticket field values are defined to make the appropriate checklist appear within tickets. This means Tickler will spring into action based on a field selected by the agent or end-user.
Tickler list items can be configured to set tags and field values when they are ticked.
Yes, you can restrict the usage of an app specific to Zendesk Roles and/or Groups. The cost is calculated daily based on the number of agents that have access to the app.
Yes, all of our apps are free to install and use on your sandbox instance.
Yes, all of our apps are compatible with the new Zendesk Agent Workspace.
Disabling pauses subscription payment and keeps app settings. Uninstalling loses app settings.
